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  • Opportunities for AI in Accessibility

    Opportunities for AI in Accessibility

    I was completely moved by Joe Dolson’s subsequent article on the crossing of AI and availability because I found it to be both skeptical about how widespread use of AI is. Despite my role at Microsoft as an accessibility technology tactician who helps manage the AI for Accessibility give program, I’m very skeptical of AI myself. As with any tool, AI can be used in quite productive, equitable, and visible ways, and it can also be used in dangerous, unique, and dangerous ones. Additionally, there are a lot of functions in the subpar center.

    I’d like you to consider this a “yes … and” piece to complement Joe’s post. Instead of refuting everything he’s saying, I’m pointing out some areas where AI may make real, positive impacts on people with disabilities. To be clear, I’m not saying that there aren’t true threats or pressing problems with AI that need to be addressed—there are, and we’ve needed to address them, like, yesterday—but I want to take a little time to talk about what’s possible in hope that we’ll get there one day.

    Other text

    Joe’s article spends a lot of time examining how computer vision models can create other words. He raises a lot of legitimate points regarding the state of the world right now. And while computer-vision concepts continue to improve in the quality and complexity of information in their information, their benefits aren’t wonderful. He argues to be accurate that the state of image research is currently very poor, especially for some image types, in large part due to the absence of contextual contexts in which to look at images ( as a result of having separate “foundation” models for words analysis and image analysis ). Today’s models aren’t trained to distinguish between images that are contextually relevant ( that should probably have descriptions ) and those that are purely decorative ( which might not need a description ) either. However, I still think there’s possible in this area.

    As Joe mentions, human-in-the-loop publishing of alt word should definitely be a factor. And if AI can intervene and provide a starting point for alt text, even if the swift reads,” What is this BS?” That’s certainly correct at all … Let me try to offer a starting point— I think that’s a win.

    If we can specifically station a design to examine image usage in context, this may help us more quickly determine which images are likely to be elegant and which ones are likely to be descriptive. That will help clarify which situations require image descriptions, and it will increase authors ‘ effectiveness in making their sites more visible.

    Although complex images, such as graphs and charts, are challenging to summarize in any way ( even for humans ), the image example provided in the GPT4 announcement provides an intriguing opportunity as well. Let’s say you came across a map that was simply the description of the chart’s title and the type of representation it was: Pie map comparing smartphone usage to have phone usage in US households earning under$ 30, 000 annually. ( That would be a pretty bad alt text for a chart because it would frequently leave many unanswered questions about the data, but let’s just assume that that was the description in place. ) Imagine a world where people could ask questions about the vivid if your website knew that that picture was a dessert chart ( because an onboard model concluded this ).

    • Do more people use smartphones or other types of smartphones?
    • How many more?
    • Do you know of any people who don’t fall under either of these categories?
    • How many is that?

    Setting aside the realities of large language model ( LLM) hallucinations—where a model just makes up plausible-sounding “facts” —for a moment, the opportunity to learn more about images and data in this way could be revolutionary for blind and low-vision folks as well as for people with various forms of color blindness, cognitive disabilities, and so on. It might also be useful in educational settings to assist those who can see these charts as they are able to comprehend the data contained therein.

    What if you could ask your browser to make a complicated chart simpler? What if you asked it to separate a single line from a line graph? What if you could ask your browser to transpose the colors of the various lines so that it works better for your type of color blindness? What if you asked it to switch colors in favor of patterns? Given these tools ‘ chat-based interfaces and our existing ability to manipulate images in today’s AI tools, that seems like a possibility.

    Now imagine a specially designed model that could take the data from that chart and convert it to another format. For example, perhaps it could turn that pie chart ( or better yet, a series of pie charts ) into more accessible ( and useful ) formats, like spreadsheets. That would be amazing!

    Matching algorithms

    When Safiya Umoja Noble chose to write her book Algorithms of Oppression, she hit the nail on the head. Although her book focused on the ways that search engines can foster racism, I believe it’s equally true that all computer models have the potential to foster conflict, prejudice, and intolerance. We all know that poorly designed and maintained algorithms are incredibly harmful, whether it’s Twitter that keeps bringing you the most recent tweet from a drowsy billionaire, YouTube that keeps us in a q-hole, or Instagram that keeps us guessing what natural bodies look like. A large portion of this is attributable to the lack of diversity in those who create and shape them. When these platforms are built with inclusively baked in, however, there’s real potential for algorithm development to help people with disabilities.

    Take Mentra, for example. They serve as a network of people with disabilities. They employ an algorithm to match job seekers with potential employers based on more than 75 data points. On the job-seeker side of things, it considers each candidate’s strengths, their necessary and preferred workplace accommodations, environmental sensitivities, and so on. On the employer side, it considers each work environment, communication factors related to each job, and the like. Mentra made the decision to change the script when it came to typical employment websites because it was run by neurodivergent people. They lower the emotional and physical labor on the job-seeker side of things by recommending available candidates to companies who can then connect with job seekers that they are interested in.

    When more people with disabilities are involved in developing algorithms, this can lower the likelihood that these algorithms will harm their communities. That’s why diverse teams are so important.

    Imagine if a social media company’s recommendation engine was tuned to prioritize follow recommendations for people who discussed topics similar to those that were important but who were different from your current sphere of influence in some fundamental ways. For instance, if you followed a group of nondisabled white male academics who spoke about AI, it might be advisable to follow those who are disabled, aren’t white, or aren’t men who also speak about AI. If you took its recommendations, perhaps you’d get a more holistic and nuanced understanding of what’s happening in the AI field. These same systems should also use their understanding of biases about particular communities—including, for instance, the disability community—to make sure that they aren’t recommending any of their users follow accounts that perpetuate biases against (or, worse, spewing hate toward ) those groups.

    Other ways that AI can helps people with disabilities

    I’m sure I could go on and on about using AI to assist people with disabilities, but I’m going to make this last section into a bit of a lightning round if I weren’t trying to put this together in between other tasks. In no particular order:

      Voice preservation. You may have seen the VALL-E paper or Apple’s Global Accessibility Awareness Day announcement or you may be familiar with the voice-preservation offerings from Microsoft, Acapela, or others. It’s possible to train an artificial intelligence model to mimic your voice, which can be incredibly helpful for those who have ALS ( Lou Gehrig’s disease ) or motor-neuron disease or other medical conditions that can make it difficult to talk. This is, of course, the same tech that can also be used to create audio deepfakes, so it’s something that we need to approach responsibly, but the tech has truly transformative potential.
    • Voice recognition. Researchers are assisting people with disabilities in the collection of recordings of people with atypical speech, thanks to the assistance of the Speech Accessibility Project. As I type, they are actively recruiting people with Parkinson’s and related conditions, and they have plans to expand this to other conditions as the project progresses. More people with disabilities will be able to use voice assistants, dictation software, and voice-response services as a result of this research, which will lead to more inclusive data sets that enable them to use their computers and other devices more effectively and with just their voices.
    • Text transformation. The most recent generation of LLMs is quite capable of changing existing text without giving off hallucinations. This is incredibly empowering for those who have cognitive disabilities and who may benefit from text summaries or simplified versions, or even text that has been prepared for bionic reading.

    the significance of various teams and data

    Our differences must be acknowledged as important. The intersections of the identities we exist in have an impact on our lived experiences. These lived experiences—with all their complexities ( and joys and pain ) —are valuable inputs to the software, services, and societies that we shape. Our differences must be reflected in the data we use to develop new models, and those who provide that valuable information must be compensated for doing so. More robust models are produced by inclusive data sets, which promote more justifiable outcomes.

    Want a model that doesn’t demean or patronize or objectify people with disabilities? Make sure that the training data includes information about disabilities written by people with a range of disabilities.

    Want a model that doesn’t use ableist language? You might be able to use already-existing data sets to create a filter that can read ableist language before it is read. That being said, when it comes to sensitivity reading, AI models won’t be replacing human copy editors anytime soon.

    Want a coding copilot who can provide you with useful recommendations after the jump? Train it on code that you know to be accessible.


    I have no doubt that AI can and will harm people … today, tomorrow, and well into the future. But I also believe that we can acknowledge that and, with an eye towards accessibility ( and, more broadly, inclusion ), make thoughtful, considerate, and intentional changes in our approaches to AI that will reduce harm over time as well. Today, tomorrow, and well into the future.


    Many thanks to Kartik Sawhney for helping me with the development of this piece, Ashley Bischoff for her invaluable editorial assistance, and, of course, Joe Dolson for the prompt.

  • The Wax and the Wane of the Web

    The Wax and the Wane of the Web

    When you begin to believe you have all figured out, everyone does change, in my opinion. Simply as you start to get the hang of injections, diapers, and ordinary sleep, it’s time for solid foods, potty training, and nighttime sleep. When those are determined, school and occasional sleeps are in order. The pattern continues to grow.

    The same holds true for those of us who are currently employed in design and development. Having worked on the web for about three years at this point, I’ve seen the typical wax and wane of concepts, strategies, and systems. Every day we as developers and designers get into a routine pattern, a brand-new concept or technology emerges to shake things up and completely alter our planet.

    How we got below

    I built my first website in the mid-’90s. Design and development on the web back then was a free-for-all, with few established norms. For any layout aside from a single column, we used table elements, often with empty cells containing a single pixel spacer GIF to add empty space. We styled text with numerous font tags, nesting the tags every time we wanted to vary the font style. And we had only three or four typefaces to choose from: Arial, Courier, or Times New Roman. When Verdana and Georgia came out in 1996, we rejoiced because our options had nearly doubled. The only safe colors to choose from were the 216 “web safe” colors known to work across platforms. The few interactive elements (like contact forms, guest books, and counters) were mostly powered by CGI scripts (predominantly written in Perl at the time). Achieving any kind of unique look involved a pile of hacks all the way down. Interaction was often limited to specific pages in a site.

    The beginning of website standards

    At the turn of the century, a new cycle started. Crufty code littered with table layouts and font tags waned, and a push for web standards waxed. Newer technologies like CSS got more widespread adoption by browsers makers, developers, and designers. This shift toward standards didn’t happen accidentally or overnight. It took active engagement between the W3C and browser vendors and heavy evangelism from folks like the Web Standards Project to build standards. A List Apart and books like Designing with Web Standards by Jeffrey Zeldman played key roles in teaching developers and designers why standards are important, how to implement them, and how to sell them to their organizations. And approaches like progressive enhancement introduced the idea that content should be available for all browsers—with additional enhancements available for more advanced browsers. Meanwhile, sites like the CSS Zen Garden showcased just how powerful and versatile CSS can be when combined with a solid semantic HTML structure.

    Server-side language like PHP, Java, and.NET took Perl as the primary back-end computers, and the cgi-bin was tossed in the garbage bin. With these better server-side instruments came the first time of online applications, starting with content-management systems ( especially in the blog space with tools like Blogger, Grey Matter, Movable Type, and WordPress ). AJAX opened the door to sequential connection between the front end and back end in the mid-2000s. Immediately, websites may update their information without needing to refresh. Developers created a crop of trusted client-side interactions across browsers with wildly varying standards assistance, such as Prototype, YUI, and jQuery. Techniques like picture alternative enable the use of fonts by skilled developers and developers. And technology like Flash made it possible to include movies, sports, and even more engagement.

    These new technology, standards, and approaches reinvigorated the market in many ways. As manufacturers and designers explored more diversified styles and designs, website design flourished. However, we also depend on numerous tricks. When it came to basic layout and text styling, early CSS was a significant improvement over table-based layouts, but its limitations at the time meant that designers and developers still relied heavily on images for complex shapes ( such as rounded or angled corners ) and tiled backgrounds for the appearance of full-length columns (among other hacks ). All kinds of nested floats or absolute positioning ( or both ) were necessary for complicated layouts. The big five typefaces were initially influenced by beam and photo replacement, but both tricks caused accessibility and performance issues. Additionally, JavaScript libraries made it simple to add a dash of conversation to pages without having to spend the money to double or even quadruple the get size for basic websites.

    The internet as application platform

    The front-end and back-end harmony continued to improve, leading to the development of the current web application. Between expanded server-side programming languages ( which kept growing to include Ruby, Python, Go, and others ) and newer front-end tools like React, Vue, and Angular, we could build fully capable software on the web. Alongside these equipment came others, including creative type control, build technology, and shared bundle libraries. What was once mainly used for linked files turned into a world with limitless possibilities.

    At the same time, wireless equipment became more ready, and they gave us online access in our wallets. Mobile applications and flexible style opened up possibilities for new contacts anytime, anywhere.

    This fusion of potent portable devices and potent development resources contributed to the growth of social media and other centralized resources for people to use and interact with. As it became easier and more popular to interact with others immediately on Twitter, Facebook, and yet Slack, the need for held private websites waned. Social media provided relationships on a global level, with both the positive and negative effects.

    Want a much more in-depth account of how we came to this, along with some other suggestions for improvement? ” Of Time and the Web” was written by Jeremy Keith. Or check out the” Web Design History Timeline” at the Web Design Museum. A fun visit of” Internet Artifacts” is also available from Neal Agarwal.

    Where we are now

    In the last couple of years, it’s felt like we’ve begun to achieve another big tone level. As social-media systems bone and fade, there’s been a growing interest in owning our personal information again. There are many different ways to create a website, from the tried-and-true classic of hosting plain HTML files to static site generators to content management systems of all varieties. We lose essential infrastructure for discovery and connection because of social media’s fracture, which also comes with a price. Webmentions, RSS, ActivityPub, and other tools of the IndieWeb can help with this, but they’re still relatively underimplemented and hard to use for the less nerdy. Without discovery and connection, it can feel as though we could be shouting into the void when we can create incredible personal websites and continually update them.

    Browser support for CSS, JavaScript, and other standards like web components has accelerated, especially through efforts like Interop. In a fraction of the time that they once did, new technologies receive universal support. I frequently find out about a new feature and check its browser support only to discover that its coverage has already exceeded 80 %. Browser support is frequently the only obstacle to using newer techniques today, rather than the time it takes to train and adopt new techniques.

    Today, with a few commands and a couple of lines of code, we can prototype almost any idea. With all the tools we currently have, it is simpler than ever to launch a new venture. However, the upfront cost these frameworks may save in initial delivery eventually comes down as the maintenance and upgrading they become a part of our technical debt.

    Adopting new standards can sometimes take longer if we rely on third-party frameworks because we might have to wait for those frameworks to adopt those standards. These frameworks—which used to let us adopt new techniques sooner—have now become hindrances instead. These same frameworks frequently come with performance costs, making users have to wait for scripts to load before interacting with or reading pages. And when scripts fail ( whether through poor code, network issues, or other environmental factors ), there’s often no alternative, leaving users with blank or broken pages.

    Where do we go from here?

    Today’s hacks help to shape tomorrow’s standards. And there’s nothing inherently wrong with embracing hacks —for now—to move the present forward. Problems only arise when we refuse to acknowledge that they are hacks or when we refuse to take their place. What can we do to create the web’s future that we want?

    Build for the long haul. Optimize for performance, for accessibility, and for the user. Weigh the costs of those developer-friendly tools. How do they affect everything else besides making your job a little easier today? What’s the cost to users? To future developers? To standards adoption? Sometimes the convenience may be worth it. Sometimes it’s just a hack that you’ve gotten used to. And occasionally, it prevents you from pursuing better options.

    Start from standards. Standards change over time, but browsers have done a remarkably good job of staying current with outdated standards. The same isn’t always true of third-party frameworks. Even the most heinous of HTML from the 1990s still function perfectly today. Even after a few years, the same can’t be said about websites created with frameworks.

    Design with care. Whether your craft is code, pixels, or processes, consider the impacts of each decision. Many modern tools have the convenience of having the ability to always understand the decisions that underlie their creation and to never consider the effects those decisions may have. Use the time saved by modern tools to think more carefully and make decisions with care rather than rushing to “move fast and break things.”

    Always be learning. If you’re always learning, you’re also growing. Sometimes it may be hard to pinpoint what’s worth learning and what’s just today’s hack. Even if you were to concentrate solely on learning standards, you might end up focusing on something that won’t matter next year. ( Remember XHTML? ) However, ongoing learning opens up new connections in your brain, and the techniques you learn in one day may be used to guide different experiments in the future.

    Play, experiment, and be weird! This web that we’ve built is the ultimate experiment. Despite being the largest human endeavor in human history, each of us has the ability to make their own money there. Be courageous and try new things. Build a playground for ideas. In your own bizarre science lab, conduct absurd experiments. Start your own small business. There has never been a more empowering place to be creative, take risks, and explore what we’re capable of.

    Share and amplify. As you experiment, play, and learn, share what’s worked for you. Write on your own website, post on whichever social media site you prefer, or shout it from a TikTok. Write something for A List Apart! But take the time to amplify others too: find new voices, learn from them, and share what they’ve taught you.

    Go forth and make

    As designers and developers for the web ( and beyond ), we’re responsible for building the future every day, whether that may take the shape of personal websites, social media tools used by billions, or anything in between. Let’s imbue our values into the things that we create, and let’s make the web a better place for everyone. Create something special for yourself that you are only qualified to create. Then share it, make it better, make it again, or make something new. Learn. Make. Share. Grow. Rinse and repeat. Every time you think that you’ve mastered the web, everything will change.

  • To Ignite a Personalization Practice, Run this Prepersonalization Workshop

    To Ignite a Personalization Practice, Run this Prepersonalization Workshop

    Photo this. You’ve joined a club at your business that’s designing innovative product features with an focus on technology or AI. Or perhaps your business only implemented a personalization website. In any case, you’re using information to design. Then what? There are many warning stories, no immediately achievement, and some guides for the baffled when it comes to designing for customisation.

    The personalization space is real, between the dream of getting it right and the worry of it going wrong ( like when we encounter “persofails” similar to a company’s constant plea to regular people to purchase additional bathroom seats ). It’s an particularly confusing place to be a modern professional without a map, a map, or a strategy.

    There are no Lonely Planet and some tour guides for those of you who want to personalize because powerful customisation is so dependent on each group’s talent, technology, and market position.

    However, you can make sure your team has properly packed its carriers.

    There’s a DIY method to increase your chances for achievement. You’ll at least at least disarm your boss ‘ irrational exuberance. You’ll need to properly prepare before the celebration.

    We call it prepersonalization.

    Behind the audio

    Take into account Spotify’s DJ feature, which was introduced last month.

    We’re used to seeing the polished final outcome of a personalization have. A personal have had to be conceived, budgeted, and prioritized before the year-end prize, the making-of-backstory, or the behind-the-scenes success chest. A delay of thought-provoking tips to enhance customer experiences is present before any personalization function is implemented in your product or service.

    So how do you understand where to position your personalization bet? How can you create regular interactions that didn’t irritate users or worse, breed trust? We’ve discovered that several budgeted programs initially needed one or more workshops to join key stakeholders and domestic customers of the technology to justify their continuing investments. Make it matter.

    We’ve closely monitored the same evolution with our consumers, from major software to young companies. How effective these prepersonalization hobbies are, in our experience working on small and large personalization initiatives, depends on a program’s best track record, including its ability to weather challenging concerns, work steadily toward shared answers, and manage its design and engineering efforts.

    Time and again, we’ve seen successful workshops individual coming success stories from fruitless efforts, saving many time, resources, and social well-being in the process.

    A yearlong project involving tests and feature development is a customisation practice. Your software load is not experiencing a switch-flip. It’s ideal managed as a queue that usually evolves through three actions:

    1. customer experience optimization ( CXO, also known as A/B testing or experimentation )
    2. always-on chatbots, whether rules-based or machine-generated.
    3. mature features or standalone product development ( such as Spotify’s DJ experience )

    We think there is a basic language, a set of “nouns and verbs” that your business can use to create experiences that are personalized, personalized, or automated, which is why we created our democratic personalization platform and why we’re field-testing an following deck of cards. These cards won’t be necessary for you. But we strongly recommend that you create something similar, whether that might be digital or physical.

    Set the timer for your kitchen.

    How long does it take to prepare a workshop on prepersonalization? The surrounding assessment activities that we recommend including can ( and often do ) span weeks. We suggest aiming for two to three days for the core workshop. Here’s a summary of our more general approach as well as information on the crucial first-day activities.

    The full arc of the wider workshop is threefold:

      Kickstart: This specifies the terms of engagement as you concentrate on the potential, the readiness and drive of your team, and your leadership.
    1. The card-based workshop activities center on a plan of attack and the scope of work, which is outlined in the plan of action.
    2. Work your plan: This phase is all about creating a competitive environment for team participants to individually pitch their own pilots that each contain a proof-of-concept project, its business case, and its operating model.

    Give yourself at least two days, divided into two long time periods, to work through those initial two phases more effectively.

    Kickstart: Apt your appetite

    We call the first lesson the “landscape of connected experience“. It looks at the possibilities for personalization in your organization. Any UX that necessitates the orchestration of multiple systems of record on the backend is a connected experience, in our opinion. This could be a content-management system combined with a marketing-automation platform. It might be a customer-data platform combined with a digital asset manager.

    Give examples of connected experience interactions that you admire, find familiar, or even dislike, as examples of consumer and business-to-business examples. This should cover a representative range of personalization patterns, including automated app-based interactions ( such as onboarding sequences or wizards ), notifications, and recommenders. These are in the cards, which we have a catalog of. Here’s a list of 142 different interactions to help you with your thinking.

    This is all about setting the table. What are the potential paths the practice could take in your organization? Here’s a long-form primer and a strategic framework for a broad perspective.

    Assess each example that you discuss for its complexity and the level of effort that you estimate that it would take for your team to deliver that feature ( or something similar ). We categorize connected experiences in our cards according to their functions, features, experiences, complete products, and portfolios. Build your own size in this. This will help to focus the conversation on the merits of ongoing investment as well as the gap between what you deliver today and what you want to deliver in the future.

    The following 2 2 grid, which lists the four enduring justifications for a personalized experience, should be used as the starting point for each idea. This is crucial because it emphasizes how personalization can affect your own ways of working as well as your external customers. It’s also a reminder ( which is why we used the word argument earlier ) of the broader effort beyond these tactical interventions.

    Each team member should vote on where they see your product or service putting its emphasis. You can’t prioritize all of them, in all likelihood. Here, the goal is to show how various departments may view their own benefits from the effort, which can vary from one department to the next. Documenting your desired outcomes lets you know how the team internally aligns across representatives from different departments or functional areas.

    The third and final KickStart activity is about filling in the personalization gap. How well documented is your customer journey? Will data and privacy compliance be too big of a challenge? Do you have any needs for content metadata that you must address? It’s just a matter of acknowledging the magnitude of that need and finding a solution ( we’re fairly certain that you do ). In our cards, we’ve noted a number of program risks, including common team dispositions. For instance, our Detractor card lists six intractable stakeholder attitudes that prevent progress.

    It is crucial to your success to work together and manage expectations. Consider the potential barriers to your future progress. Ask the participants to list specific actions you can take to help your organization overcome or reduce those obstacles. As research has shown, personalization initiatives face a number of common obstacles.

    You should have, at this point, discussed sample interactions, emphasized a significant benefit, and identified significant gaps. Good—you’re ready to continue.

    Hit the test kitchen

    Next, let’s take a look at what you’ll need to create personalization recipes. Personalization engines, which are robust software suites for automating and expressing dynamic content, can intimidate new customers. They give you a variety of options for how your organization can conduct its activities because of their broad and potent capabilities. This raises the question: When creating a connected experience, where do you start?

    What’s important here is to avoid treating the installed software like it were a dream kitchen from some fantasy remodeling project ( as one of our client executives memorably put it ). These software engines are more like test kitchens where your team can begin creating, testing, and improving the snacks and meals that will be a part of your personalizedization program’s constantly evolving menu.

    Over the course of the workshop, the final menu of the prioritized backlog will be created. And by creating “dishes,” you can expect individual team members to create personalized interactions that either serve their or others ‘ needs.

    The dishes will come from recipes, and those recipes have set ingredients.

    Verify your ingredients

    You’ll ensure that you have everything you need to create your desired interaction ( or that you can determine what needs to be added to your pantry like a good product manager ) and that you have validated with the right stakeholders present. These elements include the audience you’re targeting, the content and design elements, the interaction’s context, and your overall ensemble.

    This isn’t just about discovering requirements. The team can: Identify your personalizations as a series of if-then statements by documenting them as a series of if-then statements.

    1. compare findings to a common method for developing features, similar to how artists paint with the same color palette,
    2. specify a consistent set of interactions that users find uniform or familiar,
    3. and establish parity between all important performance indicators and performance metrics.

    This enables you to streamline your technical and design efforts while delivering a common color palette of the fundamental motifs of your personalized or automated experience.

    Compose your recipe

    What elements are most important to you? Consider the construct of a who-what-when-why

    • Who are your key audience segments or groups?
    • What kind of content will you offer them, what design elements, and under what circumstances?
    • And for what business and user advantages?

    We first developed these cards and card categories five years ago. We regularly test their compatibility with clients and audience members at conferences. And we still come across fresh possibilities. But they all follow an underlying who-what-when-why logic.

    In the cards in the accompanying photo below, you can typically follow along with right to left in three examples of subscription-based reading apps.

    1. When a visitor or an unidentified visitor interacts with a product title, a banner or alert bar appears that makes it simpler for them to read a related title, saving them time.
    2. Welcome automation: When there’s a newly registered user, an email is generated to call out the breadth of the content catalog and to make them a happier subscriber.
    3. Winback automation: A user receives an email before their subscription expires or after a recent failed renewal to request that they reconsider or remind them to do so.

    We’ve also found that sometimes this process comes together more effectively by cocreating the recipes themselves, so a good preworkshop activity might be to think about what these cards might be for your organization. Start with a set of blank cards, and begin labeling and grouping them through the design process, eventually distilling them to a refined subset of highly useful candidate cards.

    The workshop’s later stages, which shift from focusing on cookbooks to focusing on customers, might seem more nuanced. Individual” cooks” will pitch their recipes to the team using a standard jobs-to-be-done format to ensure consistency and outcomes, and from there, the resulting collection will be prioritized for finished design and production delivery.

    Better kitchens require better architecture

    For those who are inside delivering it, simplifying a customer experience is a challenging task. Beware of anyone who contradicts your advice. With that being said,” Complicated problems can be hard to solve, but they are addressable with rules and recipes“.

    When a team is overfitting, it’s because they aren’t designing with their best data, which is why personalization turns into a laugh line. Every organization has technical debt in addition to its organizational debt, which reduces the effectiveness of personalization, much like a sparse pantry. Your AI’s output quality, for example, is indeed limited by your IA. Before they acquired a seemingly modest metadata startup that now powers its underlying information architecture, Spotify’s poster-child prowess today was beyond belief.

    You can’t stand the heat, in fact…

    Personalization technology opens a doorway into a confounding ocean of possible designs. Only a disciplined and highly collaborative approach will produce the necessary concentration and intention for success. Banish the ideal kitchen. Instead, hit the test kitchen to save time, preserve job satisfaction and security, and safely dispense with the fanciful ideas that originate upstairs of the doers in your organization. There are mouths to feed and meals to be served.

    You have a better chance of lasting success and sound beginnings with this workshop framework. Wiring up your information layer isn’t an overnight affair. However, if you use the same cookbook and the same recipe combination, you’ll have solid ground for success. We created these activities to ensure that your organization’s needs are clear and concise before the risks start to accumulate.

    While there are associated costs toward investing in this kind of technology and product design, your ability to size up and confront your unique situation and your digital capabilities is time well spent. Don’t waste it. The pudding is the proof, as they say.

  • User Research Is Storytelling

    User Research Is Storytelling

    I’ve been fascinated by shows since I was a child. I loved the figures and the excitement—but most of all the reports. I aspired to be an artist. And I hoped that I would have the same opportunities as Indiana Jones did, leading to thrilling adventures. I also dreamed up suggestions for videos that my friends and I could create and sun in. But they never advanced. However, I did end up working in user experience ( UI). Today, I realize that there’s an element of drama to UX— I hadn’t actually considered it before, but consumer research is story. And to get the most out of customer studies, you must tell a compelling story that involves stakeholders, including the product team and decision-makers, and piques their interest in learning more.

    Think of your preferred film. More than likely it follows a three-act construction that’s frequently seen in story: the layout, the fight, and the quality. The second act provides an overview of what is happening now, and it also serves as a primer for the characters and the difficulties and issues they face. Act two sets the scene for the fight and the action begins. Here, difficulties grow or get worse. The decision is the third and final action. This is where the problems are resolved and the figures grow and change. I believe that this architecture is also a great way to think about customer study, and I think that it can be particularly helpful in explaining person exploration to others.

    Use story as a framework when conducting analysis.

    Unfortunately, many people now believe that study is unprofitable. If finances or timelines are small, analysis tends to be one of the first points to go. Some goods managers rely on developers or, worse, their own mind to make the “right” decisions for customers based on their experience or accepted best practices rather than investing in research. That may lead some groups, but that approach can so easily miss the chance to solve people ‘ real issues. To be user-centered, this is something we really avoid. User study improves style. It provides opportunities and problems while keeping it on record. Being aware of the issues with your goods and reacting to them can help you stay ahead of your competition.

    Each action in the three-act construction corresponds to a specific stage of the process, and each stage is crucial to delivering the full narrative. Let’s take a look at the various functions and how they relate to consumer study.

    Act one: installation

    Fundamental analysis comes in handy because the setup is all about comprehending the background. Foundational research aids in understanding people and identifying their issues ( also known as conceptual, discovery, or preliminary research ). You’re learning about what exists now, the obstacles people have, and how the problems affect them—just like in the videos. You can conduct contextual inquiries or diary studies ( or both! ) to conduct foundational research. ), which can assist you in identifying both prospects and issues. It doesn’t need to get a great investment in time or money.

    What is the least practical ethnography that Erika Hall can do is spend fifteen minutes with a consumer and say,” Walk me through your day yesterday. That’s it. Current that one ask. Opened up and spend fifteen minutes listening. Do everything in your power to keep yourself and your pursuits out of it. Bam, you’re doing ethnography”. According to Hall, “[This ] will probably prove quite fascinating. In the unlikely event that you don’t learn anything new or helpful, move on with more assurance in your direction.

    This makes total sense to me. And I adore how users research is now so simple. You don’t need to make a lot of paperwork; you can only attract people and do it! This can offer a wealth of knowledge about your customers, and it’ll help you better understand them and what’s going on in their life. That’s exactly what work one is all about: understanding where people are coming from.

    Jared Spool discusses the significance of basic research and how it may comprise the majority of your study. If you can pick from any further user data that you can get your hands on, such as surveys or analytics, that can complement what you’ve heard in the fundamental studies or even time to areas that need more research. All of this information helps to give a more in-depth picture of the state of issues and all of its flaws. And that’s the start of a gripping tale. It’s the place in the story where you realize that the principal characters—or the people in this case—are facing issues that they need to conquer. This is where you begin to develop compassion for the characters and support their success, much like in films. And presumably, participants are now doing the same. Their love may be with their company, which could be losing wealth because people didn’t complete certain tasks. Or perhaps they feel something for the challenges of customers. In either case, work one serves as your main strategy to pique the interest and interest of the participants.

    When stakeholders begin to understand the value of basic research, that is open doors to more opportunities that involve users in the decision-making approach. And that can influence product teams ‘ focus on improving. Everyone benefits from this, including the product, users, and stakeholders. It’s like winning an Oscar in movie terms—it often leads to your product being well received and successful. And this might encourage producers to repeat the process with other goods. Knowing how to tell a good story is the only way to convince stakeholders to care about doing more research, and storytelling is the key to this process.

    This brings us to act two, where you iteratively evaluate a design or concept to see whether it addresses the issues.

    Act two: conflict

    Act two is all about approving the issues you raised in act one. This usually involves directional research, such as usability tests, where you assess a potential solution ( such as a design ) to see whether it addresses the issues that you found. The issues might be caused by unmet needs or issues with a flow or process that is causing users to fall asleep. More issues will come up in the process, much like in act two of a movie. It’s here that you learn more about the characters as they grow and develop through this act.

    Usability tests should typically consist of five participants, according to Jakob Nielsen, who found that that number of users can typically identify the majority of the issues:” As you add more and more users, you learn less and less because you will keep seeing the same things again and again… After the fifth user, you are wasting your time by observing the same findings repeatedly but not learning much new.”

    The plot may get lost if you try to tell a story with too many characters, which also applies to storytelling. Having fewer participants means that each user’s struggles will be more memorable and easier to relay to other stakeholders when talking about the research. This can help convey the problems that need to be solved while also highlighting the worth of conducting the research in the first place.

    Usability tests have been conducted in person for tens of thousands of years, but remote testing can also be done using software like Microsoft Teams, Zoom, or other teleconferencing tools. This approach has become increasingly popular since the beginning of the pandemic, and it works well. You might interpret in-person usability tests as a form of theater watching as opposed to remote testing. Each has advantages and disadvantages. In-person usability research is a much richer experience. The sessions can be had by stakeholders with other stakeholders. Additionally, you get real-time reactions, including surprises, disagreements, and discussions about what they’re seeing. Much like going to a play, where audiences get to take in the stage, the costumes, the lighting, and the actors ‘ interactions, in-person research lets you see users up close, including their body language, how they interact with the moderator, and how the scene is set up.

    If conducting usability testing in the field is like watching a play that is staged and controlled, where any two sessions may be very different from one another. You can conduct usability testing in the real world by creating a replica of the environment where users interact with the product and then conducting your research there. Or you can go out to meet users at their location to do your research. With either option, you can see how things work in context, how things change, and how conversion can change completely in different ways depending on the circumstances. You have less control over how these sessions end as researchers, but this can occasionally help you understand users even better. Meeting users where they are can provide clues to the external forces that could be affecting how they use your product. In-person usability tests add a level of detail that is frequently absent from remote usability tests.

    That’s not to say that the “movies” —remote sessions—aren’t a good option. Remote sessions can reach a wider audience. They make it possible for much more people to participate in the research and learn what’s happening. Additionally, they make the doors accessible to a much wider range of users. But with any remote session there is the potential of time wasted if participants can’t log in or get their microphone working.

    The advantage of usability testing, whether conducted remotely or in person, is that you can ask real users questions to understand their reasoning and understanding of the problem. This can help you identify issues as well as understand why they were initially issues. Furthermore, you can test hypotheses and gauge whether your thinking is correct. By the end of the sessions, you’ll have a much clearer understanding of how useful the designs are and whether or not they fulfill their intended purpose. Act two is where the excitement is at the heart of the narrative, but there are also potential surprises. This is equally true of usability tests. Unexpected things that participants say frequently alter the way you look at things, and these unexpected revelations can lead to unexpected turns in the narrative.

    Unfortunately, user research can occasionally be viewed as unreliable. And too often usability testing is the only research process that some stakeholders think that they ever need. In fact, if the designs you’re evaluating in the usability test aren’t grounded in a thorough understanding of your users ( foundational research ), there isn’t much to be gained by conducting usability testing in the first place. Because you narrow down the subject matter of your feedback without understanding the needs of the users. As a result, there’s no way of knowing whether the designs might solve a problem that users have. In the context of a usability test, it’s just feedback on a particular design.

    On the other hand, if you only do foundational research, you won’t know whether the thing you’re building will actually solve that problem, despite the fact that you might have set out to solve the right problem. This illustrates the importance of doing both foundational and directional research.

    In act two, stakeholders will hopefully be able to observe the story develop during the user sessions, which reveal the conflict and tension in the current design’s highs and lows. And in turn, this can encourage stakeholders to take action on the issues raised.

    Act three: resolution

    The third act is about resolving the issues raised by the first two acts, whereas the first two are about comprehending the context and the tensions that can compel action. While the first two acts require an audience, the final act requires that they remain engaged throughout. That means the whole product team, including developers, UX practitioners, business analysts, delivery managers, product managers, and any other stakeholders that have a say in the next steps. It allows the entire team to discuss what is possible within the project’s constraints, ask questions, and discuss user feedback together. And it gives the UX design and research teams more time to clarify, suggest alternatives, or provide more context for their choices. So you can get everyone on the same page and get agreement on the way forward.

    Voiceover narration of this act is typically used with audience input. The researcher serves as the narrator, who depicts the issues and what the product’s potential future might look like given what the team has learned. They give the stakeholders their recommendations and their guidance on creating this vision.

    In the Harvard Business Review, Nancy Duarte describes a method for structuring presentations that follow a persuasive narrative. The most effective presenters employ the same methods as great storytellers: they create a conflict that needs to be settled by reminding people of the status quo and then revealing a better way, according to Duarte. ” That tension helps them persuade the audience to adopt a new mindset or behave differently”.

    This kind of structure is in line with research findings, particularly those from usability tests. It provides evidence for “what is “—the problems that you’ve identified. And your suggestions for how to deal with them are “what could be.” And so forth and forth.

    You can reinforce your recommendations with examples of things that competitors are doing that could address these issues or with examples where competitors are gaining an edge. Or they can be visual, like quick sketches of how a new design could function to solve a problem. These can help create momentum and conversation. And this continues until the end of the session when you’ve wrapped everything up in the conclusion by summarizing the main issues and suggesting a way forward. The denouement of the story is where you make the main points or problems and what they mean for the product. This stage provides stakeholders with the next steps, and hopefully, the motivation to take those steps as well!

    While we are nearly at the end of this story, let’s reflect on the idea that user research is storytelling. The three-act structure of user research contains all the components of a good story:

      Act one: You encounter both the users and the antagonists ( the issues affecting users ). This is the beginning of the plot. Researchers might employ techniques like contextual inquiry, ethnography, diary studies, surveys, and analytics in act one. These techniques can produce personas, empathy maps, user journeys, and analytics dashboards as output.
      Act two: Next, there’s character development. The protagonists face problems and difficulties, which they must overcome, and there is conflict and tension. Researchers might employ heuristics evaluation, usability testing, competitive benchmarking, and other methods in act two. The output of these can include usability findings reports, UX strategy documents, usability guidelines, and best practices.
      Act three: The protagonists win, and you can see what a better future might look like. Researchers may use techniques like presentation decks, storytelling, and digital media in act three. The output of these can be: presentation decks, video clips, audio clips, and pictures.

    The researcher performs a number of tasks: they are the producer, the director, and the storyteller. Although the participants are only a small part in the study, they are significant characters. And the stakeholders are the audience. However, the most crucial thing is to create the right narrative and use storytelling to research user stories. By the end, the parties should have a goal and a desire to solve the product’s flaws.

    So the next time that you’re planning research with clients or you’re speaking to stakeholders about research that you’ve done, think about how you can weave in some storytelling. In the end, user research is beneficial for everyone, and all you need to do is pique stakeholders ‘ interest in how the story ends.

  • The Franchise Playbook: Insider Tips for First-Time Buyers

    The Franchise Playbook: Insider Tips for First-Time Buyers

    The Franchise Playbook: Insider Tips for First-Time Buyers written by John Jantsch read more at Duct Tape Marketing

    The Duct Tape Marketing Podcast with Alex Smereczniak In this episode of the Duct Tape Marketing Podcast, I interviewed Alex Smereczniak, serial entrepreneur and CEO of Franzy, a platform transforming franchise discovery and acquisition. Alex has a deep understanding of franchise business strategy, from brand messaging to customer insights, and he shares insider tips on […]

    The Franchise Playbook: Insider Tips for First-Time Buyers written by John Jantsch read more at Duct Tape Marketing

    The Duct Tape Marketing Podcast with Alex Smereczniak

    In this episode of the Duct Tape Marketing Podcast, I interviewed Alex Smereczniak, serial entrepreneur and CEO of Franzy, a platform transforming franchise discovery and acquisition. Alex has a deep understanding of franchise business strategy, from brand messaging to customer insights, and he shares insider tips on how first-time buyers can successfully navigate the franchise landscape.

    During our conversation, Alex revealed the raw truths about franchise ownership, the emotional triggers that drive investment decisions, and how effective marketing research can help buyers identify the right opportunities. He also shed light on the importance of business strategy, customer feedback, and executive insights in building a profitable, scalable franchise.

    Alex’s expertise in franchise strategy and customer feedback makes this episode a must-listen for anyone considering franchise ownership. Whether you’re looking for marketing solutions or insights into brand strategy, this conversation provides invaluable guidance on making the right investment.

    Key Takeaways:

    • Franchising Is More Than Fast Food: Many people associate franchises with McDonald’s, but the industry extends to home services, fitness, B2B marketing solutions, and beyond.
    • Data-Driven Decision Making: Leveraging customer insights and executive feedback can significantly improve success rates in franchising.
    • The Financial Reality: While franchising offers a lower-risk business model, profitability depends on location, operations, and marketing innovation.
    • Red Flags to Avoid: Be cautious of misleading brand messaging, exaggerated earnings claims, and lack of transparency in marketing research.
    • The Role of Emotional Triggers in Buying a Franchise: Personal goals, lifestyle aspirations, and long-term business strategy should align with the franchise choice.

    Chapters:

    [01:03] Franchising History
    [02:06] Franchise vs. Independent Business
    [03:28] Is Franchising Secure?
    [05:31] Alex’s Franchise Journey & Franzy
    [07:14] Who Invests in Franchises?
    [08:34] Franchising is Easier Than You Think
    [09:29] Keys to a Profitable Franchise
    [14:11] How Franzy Supports Franchising
    [17:57] Franchise Red Flags
    [19:15] Getting Started with Franzy

    More About Alex Smereczniak: 

    • Check out Alex Smereczniak’s Website
    • Connect with Alex Smereczniak on LinkedIn

    This episode of the Duct Tape Marketing Podcast is brought to you by

    Looking to find the perfect franchise opportunity? Franzy is revolutionizing franchise discovery by cutting out costly middlemen and democratizing access to data. Like Zillow for franchising, Franzy connects prospective franchisees directly with emerging brands—no 60% broker commissions, just smarter matches. Explore the future of franchise investing at Franzy.com.

     

    John Jantsch (00:00.941)

    Hello and welcome to another episode of the Duct Tape Marketing Podcast. This is John Jantsch and my guest today is Alex Smereczniak. Nailed that, I? He’s a serial entrepreneur and the co-founder and CEO of Fransi, a platform revolutionizing franchise discovery and acquisition. They empower aspiring entrepreneurs with transparency, support, and the tools to find the right franchise opportunity. He’s also the co-founder and former CEO of

    Alex Smereczniak (00:10.844)

    yeah.

    John Jantsch (00:29.901)

    to you laundry and Laundro lab where he helped build and scale a successful venture backed laundry delivery service and it’s franchise arm as well. So he continues to serve on both boards of those companies. So Alex, welcome to the duct tape marketing podcast.

    Alex Smereczniak (00:45.646)

    Thanks, John. I’m excited to be on with you today and look forward to talking to all things franchising and how people can get into the wonderful, wacky world of it.

    John Jantsch (00:55.607)

    Yeah, you know, it’s interesting franchises. I think a lot of people think McDonald’s White Castle’s, you know, some of the really early like food franchises. But in looking at the model, you know, it’s probably been around since the Middle Ages. You know, when, when some king would say, okay, you over there, you get to collect taxes in this region and you submit some of it back to me and you, you know, you get an exclusive on that region. You know, again, I

    half kidding, half not kidding, but I mean, it’s really a model that’s been around for the ages, hasn’t it?

    Alex Smereczniak (01:29.12)

    It has been around forever and it’s more pervasive and I think our everyday lives and most people realize to your point, think McDonald’s, Subway, you don’t think about the moving company that helped you move is probably a franchise or the painting company. It is 8 % of our country’s GDP is produced from the franchise industry and it spans food, hotels, home services, fitness.

    John Jantsch (01:35.351)

    Yeah. Yeah.

    Right, right, Yeah.

    Alex Smereczniak (01:54.618)

    Coffee, mean you entertainment you name it. There’s probably a franchise model around it

    John Jantsch (01:59.917)

    Well, yeah, I was going to say the models become so successful that there’s probably not a service where somebody hasn’t at least tried, you know, to get it going. Right. I mean, because I think a lot of people, you know, see the successful model. so, so let’s go there for a minute. You know, is there an inherent advantage, theoretically to a franchise as opposed to somebody just kind of figuring it out on their own.

    Alex Smereczniak (02:24.058)

    Yeah, so I actually, you know, I’ve done a lot of research on franchising as a whole and two metrics that have jumped out to me before is that, you know, the two year success rate of a franchise business is about 76%. Oh, sorry, sorry. It’s 92 % for the two year success rate for franchising 85 for the five year success rate. That is opposed to 76 % for the two year success rate for just an independent business.

    a whopping 50 % success rate after five years. if you look at the two numbers I just shared, 85 % success for franchise businesses after five years, 50 for independent businesses after five years, that’s the answer right there. A lot of people get into franchising because it’s de-risked. It gives people, I don’t want to say a safety net, but you’re working with a community of other people around you that are also building their businesses with you, and then a corporate parent that

    John Jantsch (03:06.285)

    Yeah, yeah.

    Alex Smereczniak (03:19.352)

    has proven the model, has marketing resources, has training resources, has tech resources, et cetera, to isolate you to an extent and be valuable.

    John Jantsch (03:28.899)

    So when the concept or the model itself was really blowing up, probably in the seventies or eighties or so, there were a lot of issues that had the FTC step in. A lot of people were setting up Ponzi schemes. They were taking a hundred thousand dollars from somebody and then the people no support or nothing, what was promised. How would you say the state of sort of regulating that industry has evolved and is it safer?

    certainly than it was 50 years ago.

    Alex Smereczniak (03:59.802)

    There’s two sides to that coin on the regulation around the brand themselves to prevent snake oil salesmen from saying, hey, this is the get rich quick in this whatever concept. The regulation has done a good job there. So every brand has to have what’s called an FDD. It’s called a franchise disclosure document. And it is a 100 to 200 page onerous legal document that covers bankruptcy, litigation, team experience.

    John Jantsch (04:10.147)

    Right, right.

    John Jantsch (04:22.221)

    Yes.

    Alex Smereczniak (04:27.29)

    investment costs, audited financials. mean, it has everything in it and every brand is required to have that. So I, you know, when we got into franchising, was happy to find that the other side of that coin where there still needs to be more regulation is how franchises are sold and bought today. And so a lot of people can go to a McDonald’s and fill out the contact form. They can find something, you know, from a neighbor who might be franchising a concept word of mouth.

    A lot of people work through business brokers, franchise brokers, and this part is still very much the Wild West, meaning, if you think about buying a house, your real estate agent had to get licensure, they had to go through training and courses, and they also disclose to you what their commission is going to be. There is zero of that for business brokers, not just in franchising. Any business broker doesn’t need to be licensed. You and I could go be business brokers today.

    John Jantsch (04:56.312)

    Yeah.

    John Jantsch (05:18.263)

    Yeah, yeah.

    Alex Smereczniak (05:18.99)

    And we also don’t have to disclose what percent fee we’re taking and how we’re making money. So there’s also this kind of misalignment to a degree that’s happening there, but that’s changing. Regulation is coming there as well that I think will protect your average consumer and business buyer here in the near future.

    John Jantsch (05:35.799)

    What would you say you, you started a couple other businesses you franchised or at least participated in franchising those other, did you learn a lot along the way that you’ve now brought to Frenzy?

    Alex Smereczniak (05:48.27)

    Yeah, honestly, if I hadn’t had the experience previously building a franchise or essentially being my own franchisee running multiple laundromats, I wouldn’t have even had the idea for Franzi. was getting into the franchise world that made me realize, Hey, there’s a big gap here and there’s not a lot of alignment between the brand, brokers, prospects, et cetera. There’s not a good database or set of tools for people to find the right concept for themselves. so.

    Part the reason I transitioned out of my last business was to be able to go start this one. It was just a huge gap. It’s kind of like what Zillow did for the real estate market before you had to go through a real estate agent. wasn’t a way to shop online or look at your dream home or your vacation home. And with Frenzy, we’re trying to do exactly that. Be the Zillow for franchising where you can go on your computer at work or go on your computer late at night and say, I’m in Atlanta. I’ve got a hundred K to invest.

    What can I afford? Here’s my operational experience. Here are my goals for my family and myself. What are the top five or 10 brands recommended for me based on this information? And that’s exactly what we’ve built with Franzi is you go in, you enter that information and we recommend brands for you. You can deny them or approve them and go further down the conversation with them. And then we facilitate that introduction along with a number of other tools that first time or any business buyer needs.

    entity formation, lending, finding the right CPA, etc. We help with all those pieces as well.

    John Jantsch (07:13.72)

    Yeah.

    John Jantsch (07:19.271)

    Would you say that there is, and maybe you don’t have enough experience to answer this question, but would you say there’s a distinct different profile of a buyer of a franchise as opposed to somebody who’s just going to go out there and start a business?

    Alex Smereczniak (07:32.154)

    It’s kind of a cop out answer, but it depends. I just talked to a number of entrepreneurship through acquisition folks. It’s a big trend right now where people are either getting a sponsor to back them to go buy an established business where it’s someone retiring that wants to sell. But some of those ETA folks are looking at buying up the family that owns five Jimmy Johns and wants to sell.

    John Jantsch (07:41.677)

    Yeah, yeah.

    John Jantsch (07:55.191)

    Yeah, sure.

    Alex Smereczniak (07:57.018)

    So you had an ETA person, they’re looking at both independent businesses and franchises as a potential solution. You also have within franchising the large private equity groups that own 50 Jimmy Johns and 20 McDonald’s and they’re massive. But you also have the vice president of a bank who’s in his forties and hates his job and wants to leave and go be his own boss. And he also becomes a McDonald’s franchisee. so your ideal customer profiles, your ICPs vary pretty widely.

    John Jantsch (08:08.098)

    Yeah.

    John Jantsch (08:16.504)

    Yeah.

    Alex Smereczniak (08:26.99)

    they fall pretty solidly into three buckets. It’s your private equity groups, it’s your nine to five veteran that wants to get out, or it’s your family that’s built up a nice business and they’re adding their sixth, seventh, eighth location.

    John Jantsch (08:32.301)

    Yeah.

    John Jantsch (08:43.427)

    I guess the part of that question was, know, somebody learns how to be a plumber and they start a plumbing business. lot of franchisees owners, mean, they don’t know a thing about the actual business. Like they’ve never run a restaurant, right? You know, they’ve never run a gym, but they like the idea of not really needing to know that because the system’s figured out. I mean, is that a fair statement?

    Alex Smereczniak (09:06.714)

    Yeah, I franchising is a lot more accessible. It goes back to the success rates I mentioned earlier. There’s a reason it’s almost double. You know, the success rate is almost double for those getting into franchises versus going at it alone. You have training wheels essentially in franchising, but eventually when you start going from one unit to two to two to five, five to 10 training wheels are off and you’re, booking it downhill. You got some momentum behind you and you know what you’re doing at that point, but

    John Jantsch (09:30.413)

    Hehehe

    Alex Smereczniak (09:33.55)

    You had to cut your teeth at some point, just like anything. You got to learn those first year or two and get yourself in the business.

    John Jantsch (09:39.693)

    So talk a little bit about, and again, maybe you haven’t owned enough franchises to have this opinion, but talk a little bit about the profitability or the ability to really make money in a franchise. One of the knocks you sometimes hear, whether it’s true or not, is that there are people owning a couple of subways and not making as much as they would in a regular job, for example. Is that?

    Is that a true statement? You really need to actually be able to scale this thing to a certain point or is that more the nature of picking the right franchise?

    Alex Smereczniak (10:16.888)

    Yeah, so think it depends on a number of things. Your individual goal, if it’s a retail business, the location you decide on in the market around it, how competitive is it? How much of a need is this? A lot of it depends on the operator. You could have the best business in the world, but if you’re not there at all, you only show up once a month and you’re not checking in on things, it’s going to be run poorly. So like any other business, the franchise still requires thoughtfulness around the location, being a good operator, et cetera.

    to be more pointed. There is a franchise for just about every kind of goal and need. There’s one that you can be a basically buy yourself a job, get a bucket and a mop. A lot of people don’t realize UPS is a franchise where you franchise the route, but you are the delivery driver. And some people like that because they’re buying themselves a job, but they also have the freedom and the flexibility of being an owner, even though they might only be profited.

    John Jantsch (10:57.95)

    yeah. Yeah.

    Alex Smereczniak (11:12.356)

    profiting 40 to 100K a year. That’s fine. They just like that they report to themselves essentially.

    John Jantsch (11:17.823)

    Yeah, plus they don’t have to depend on dozens of teenagers actually running the store,

    Alex Smereczniak (11:22.618)

    So you’ve got, you’ve got things from the delivery driver to, you know, a commercial cleaning business all the way up to you’re building a $4 million sky zone, you know, in indoor trampoline park and the EBITDA, the profit is substantially higher, you know, half a million plus. There is such, that’s what’s so great about franchising is it’s so accessible and there’s something at each end of the spectrum and each range, each risk tolerance, each goal.

    John Jantsch (11:36.673)

    Right.

    John Jantsch (11:51.915)

    Are there, are there some, hot kind of categories right now?

    Alex Smereczniak (11:57.946)

    Yeah. So home services is really big right now because it’s, really accessible. You don’t need to build this multimillion dollar location. You also don’t have to be as right about the location because you have this huge territory. And so if you’re doing gutter cleaning or window cleaning, or, um, there was an interesting one I saw the other day, you know, it’s, it’s a Christmas decorations or the franchise for, and so it’s, you have some of these things that are more accessible, less upfront costs and investment.

    John Jantsch (12:20.671)

    Okay, yeah.

    Alex Smereczniak (12:27.242)

    but still can generate pretty substantial revenues and profit to the point where it could replace a lot of people’s annual salaries. And now again, it’s your thing, it’s your business, you have more flexibility and freedom and more fulfilling.

    John Jantsch (12:34.232)

    Yeah.

    John Jantsch (12:41.175)

    Yeah, it’s interesting too, in home services, you know, used to be you’d call a remodeler or handyman and they’d come out and look at what you needed. But now it’s like, my garage door, I need that fixed. You know, here’s somebody that puts in 75 garage doors, you know, every week, you know, I’m going to call them. And so it’s, you see the, especially the home services getting really, really nichey, don’t you?

    Alex Smereczniak (13:01.402)

    Yeah, that’s one of my favorite ones. You actually just mentioned is there’s a concept called the garage Kings. It’s a franchise and Damon, Damon John, the guy from shark tank actually use them unintentionally and did his own Instagram reel of it because he just was so blown away by the quality of the service. But to your point, it’s cause garage Kings only does garage. They epoxy, epoxy the floors. put up shelving and storage.

    John Jantsch (13:10.115)

    Sure.

    Alex Smereczniak (13:24.856)

    And it’s a phenomenal business. You don’t need a ton of equipment and the average territory does over a million dollars a year in revenue and it’s a franchise.

    John Jantsch (13:31.543)

    Yeah. So talk a little bit about kind of your approach and what, you know, if somebody’s out there looking, thinking I want to do this, you know, what role do you fill for that person that’s kind of, cause just as we’ve talked about, I mean, it’s, know, the, if you just went out there and typed in franchise, you know, it’s going to be like, okay, let’s start with 6 billion, you know, ideas. So, so kind of where do you, where do you fit in the search?

    Alex Smereczniak (13:56.282)

    Yeah.

    Yep. we’re, we’re, uh, you know, the way that we describe ourselves as reeducation. So if you’re a first timer franchising one-on-one, what is an FDD? What is a franchise disclosure document? What are the terms I should be familiar with? And then what should I be thinking about as far as affordability, time commitment, what’s available? You know, those key buckets. We also are a resource for people that are buying their 10th business or that private equity group that I mentioned that might be looking for the right concept to go buy 20 of.

    And so we do, we have tools for kind of each one of those buckets, but let’s follow that person through the journey of, don’t know what I’m doing, know, what the hell I’m doing. So we help with the education and getting people comfortable. Once you come to Franzy, we also start to help you get pre-qualified with lenders that we’ve partnered with. So right away, you know, just like buying a house or buying a car, lot of these, a lot of these sites tell you that now. And so it helps refine your search immediately. There’s 4,000 brands in the United States. Well, once you fill out your pre-qual,

    John Jantsch (14:47.585)

    Yeah, here’s what I can afford. Yeah, yeah.

    Alex Smereczniak (14:57.486)

    Well, now here’s a thousand that you can financially afford. All right. What areas are you looking in? All right. Here’s 300 that are available. You see where this is going to goes from 4,000 to a thousand to 300. And then we start to ask a lot of questions about what’s your, what are your family’s goals? What’s your risk tolerance? What’s your operational experience? And then what are your hobbies and interests so that we actually, you know, we find a business that resonates with you and that you like. By the time we do all of that and we’re using AI to do this, there’s also coaching with franchise experts on our team that you can speak with.

    By the time you have those conversations and you fill out these surveys, we’ve got it down to a pretty high degree of confidence that here’s this five brand recommendation for you. One of these five brands is going to be a perfect fit. And if it’s not, we’ve got another couple hundred that we’ve narrowed it down to that we can continue to feed and teach our model to make sure that this is the absolute best business for John from those four factors I mentioned. It satisfies his risk tolerance. We know he can afford it. We know it’s available in his area.

    and it fits his goals and his interests.

    John Jantsch (15:58.819)

    I’m curious, what’s the, and it probably varies a little bit, but what’s the process from, okay, you’ve given me those five brands to like somebody actually starting a business once they decide. mean, is that a year long process?

    Alex Smereczniak (16:12.418)

    It depends on the type of business. So with Franzy as an example, let’s say we get to the five and you’re excited about three of them. So we’ll introduce you to those three. have relationships with all these brands. you start to go through their process and build a rapport with them. They’re interviewing you to make sure you’d be a good franchisee as part of their system and vice versa. You’re interviewing them to make sure that this is a 10 year commitment you want to make and an investment of time and money that you want to make. And so let’s say.

    You narrow it down to one, you love it, you’re married to this idea, you want to become a franchisee and they feel the same way. You sign a franchise agreement. Well, sorry, let me back up a second. As soon as you start matching with a brand and you have that first conversation, the average sales cycle is 90 to 120 days. There’s a lot of calls back and forth. You eventually fly to the headquarters to see a day in the life and meet the team. That’s 60 to 90 days.

    John Jantsch (16:55.971)

    Yeah. Yeah. Yeah. Yeah.

    Alex Smereczniak (17:03.63)

    From there, if it’s a retail business, can definitely expect 12-ish months because you have to find a site, do build out. There’s a lot more to a retail business. If it’s a home services business, which is why they’re so hot right now, is you can get a truck and do some training and you’re locked and loaded in two months, baby. Let’s go.

    John Jantsch (17:09.133)

    Yeah, yeah, yeah, yeah.

    John Jantsch (17:15.329)

    Yeah, yeah, yeah, get a get a truck and get it wrapped. Yeah, yeah, yeah, yeah, yeah, yeah. As and I’m sure you’ve seen all these and so you advise some people, but I’m guessing you probably only work with reputable folks. But are there some red flags that somebody should that you would tell people, hey, if they’re telling you this?

    Alex Smereczniak (17:39.514)

    Yeah, anyone that’s promising you’re going to get rich. Be very wary of that because again, at end of the day, you’re running a business. It’s still your business and no one can guarantee that you’re going to be successful. Even yourself. I mean, you have to get the right side. You got to be a good operator. All the things we mentioned. So look for people promising things. You got to be careful of that. Look for stores closing. And so we have tons of data over the last five, five years on Franzy. So if you see a trend of, hey, they opened 300 stores and then 50 shut down and they only opened a net new, you know, 10 over that.

    John Jantsch (17:42.497)

    Yeah, right. Right.

    John Jantsch (17:47.555)

    Yeah.

    John Jantsch (18:00.748)

    right, yeah yeah.

    Alex Smereczniak (18:09.53)

    What’s going on here? You know, that’s the question you should be asking. Any litigation, the obvious one is litigation or bankruptcy. And then checking the item 19 is critical. That’s where the audited financials are in the FDD. If you see, you know, if a business is doing well, they’re going to want to brag about it, right? They’re going to want to show the financials and look at our stores, make a ton of money. And so could you, if they’re hiding it or they’re doing weird adjustments and, adjusted

    John Jantsch (18:14.902)

    Yeah.

    John Jantsch (18:24.493)

    Huh.

    John Jantsch (18:33.677)

    Yeah.

    Alex Smereczniak (18:38.774)

    EBITDA and adjusted revenue and goofy things like that. That’s a flag to at least press on and double click on.

    John Jantsch (18:39.98)

    Yeah. Yeah.

    John Jantsch (18:47.139)

    So how does the process with you? mean, is it fairly much an online tool? I know you have a couple like the Fit Score and the Connect Tool. Is that all something you just go to your website, create an account, and kind of start doing on their own?

    Alex Smereczniak (19:03.822)

    Yeah, so the whole goal of Franzy is going to make this really accessible to anyone. And so you create an account, free to do, it’s free for anyone using our site all the way through. We make money if an individual buys a franchise, then the franchisor pays us kind of like a real estate agent. But we’ll help you through finding the right fit, which is part of AI powered, part of the product we’ve built. We help you with pre-qualification.

    John Jantsch (19:23.426)

    Yeah, yeah.

    Alex Smereczniak (19:32.014)

    We help you with all the data and the research that you need to make a confident decision. And then we also do have expert coaches on our team, people that have owned franchise businesses or that were franchisors that will talk you through any hesitations, questions, concerns that you have to get you familiar with everything you need to be successful. The really cool part about what we do is once we introduce you to brands that we’ve vetted,

    John Jantsch (19:48.824)

    Nice.

    Alex Smereczniak (19:58.21)

    We become a virtual coach in your corner. So part of the sales process is you have this overview call, a unit economics call, stuff that’s kind of intimidating if it’s your first time. And even if it’s not, it’s a lot of work and you want a sounding board. So we’ve built all these resources to say, Hey, John, you have an overview call coming up. Here’s what to expect and some pre-read materials to prepare yourself. And also here’s some curated questions we recommend you ask on that call so that you’re making sure you’re addressing your risk, your hesitations and other things.

    that you expressed to us during this whole onboarding process. And then you can talk to us as a person as well that whole time whenever you want. A long answer, but soup to nuts, research, coaching, your qualification and matching you with the right fit brand.

    John Jantsch (20:36.14)

    Awesome.

    John Jantsch (20:44.043)

    Yeah. Well, and I think one of the real advantages, while obviously you want somebody to move forward because that’s how you get paid, you don’t really care which one they move forward with. So you’re not really pushing one horse or another, you?

    Alex Smereczniak (20:56.122)

    I’m glad you brought that up because it’s one of the reasons we started this is a lot of folks that have gone through, you brokers, other channels don’t realize they’re being presented only brands that have agreed to pay to play in the background. We have this inventory of thousands. We’re, your point, we’re indifferent. Our success fee is a flat dollar amount versus a percent of the commission. As you can imagine, if one brand has a, you an $80,000 franchise, and one has 40,000 and I’m paid a percentage of that.

    John Jantsch (21:23.181)

    Right, yeah. Sure. Yeah.

    Alex Smereczniak (21:23.706)

    People are inherently going to try to push you to the 80, even though it might not be in your best interest. So we cut that out of the model entirely and said, we don’t care if it’s 80 or 40, we get paid X. So we really want to find the right fit for John because ultimately that’s going to cause him to buy the second one, the third one, increase his chance of success, tell his friends to check out Franzy, et cetera. It’s in everyone’s best interest if we all get a line.

    John Jantsch (21:44.907)

    Awesome. there somewhere, I appreciate you taking a moment to stop by the Duct Tape Marketing Podcast. Is there somewhere you’d send people to connect with you and learn more? know we’ve talked about Franzy, FRNZY.com. Anywhere else you want to send people?

    Alex Smereczniak (22:01.166)

    No, think Franzy is the best place to get started. then if you can, if my complicated last name shows up, connect with me on LinkedIn. I’m happy to answer anyone’s franchise related questions or help them in any way that I can as they think about becoming an entrepreneur, buying a business, or just curious about franchise things in general.

    John Jantsch (22:17.219)

    And did I get close on your last name?

    Alex Smereczniak (22:20.314)

    So you were close on like the actual authentic pronunciation. The Americanized is Smrznak. The Polish version is Smiercznek, which is closer to what you said.

    John Jantsch (22:26.467)

    Yeah. Yeah. I was trying to get that neck in there, know, part, but I have an Austrian name that has a lot of consonants at the end of it. So I’m very sensitive to trying to get people’s names right. Awesome. Awesome. Well, I appreciate you stopping by the Duct Tape Marketing Podcast. Hopefully we’ll run into you one of these days out there on the road.

    Alex Smereczniak (22:45.402)

    Well, I appreciate it. You were close.

    Alex Smereczniak (22:54.754)

    Yep, thanks again, John.

    powered by

     

     

  • Star Wars TV Shows Ranked From Worst to Best

    Star Wars TV Shows Ranked From Worst to Best

    This Star Wars article contains trailers. The Mandalorian launched a brand-new period of Star Wars live-action story on the small camera in 2019, and the epic hasn’t stopped there. From Mandalorian spinoffs The Book of Boba Fett and Ahsoka, to jumps back in time for Obi-Wan Kenobi, Andor, and The Acolyte, to exploring ]… ]

    Star Wars TV Displays Ranked From Worst to Best appeared second on Den of Geek.

    Though Stranger Things time 5 is set to debut at some point this month, details about the last year of Netflix&#8217, s sci-fi/horror trend have remained limited. In such a way, content-conscious people have turned to writing about future Duffer Brothers shows that have a faintly Stranger Things vibe.

    Following the Duffers &#8217, successful trip to Los Angeles for a Netflix event, however, the streamer has now begun its Stranger Things season 5 promotional journey in earnest. The show’s final hurrah’s first official trailer is a required poster, not a truck or release date. People, it brings us no pleasure to record that Jane &#8220, Eleven&#8221, Hopper appears to be missing.

    This &#8220, MISSING TEEN&#8221, flyer is a rich words that reveals a lot more about Stranger Things time 5 than you might think. For instance, Eleven being M. I. A. is n&#8217, t only reflecting the state of affairs at the end of winter 4. If you recall, the final season of Stranger Things ended with the figures reunited in Hawkins and prepared to face the coming risk from Vecna and The Upside Down. In reality, the time &#8217, s last shot sees One standing closest to the cameras in an open area, battle-weary but still very much accounted for.

    cnx. command. push ( function ( ) {cnx ( {playerId:” 106e33c0-3911-473c-b599-b1426db57530″, }). render ( “0270c398a82f44f49c23c16122516796” ), }),

    According to the fan-compiled timeframe of the present &#8217, s cannon, the winter 4 episode takes place on March 29, 1986. In addition, this banner claims that Jane Hopper, aka Eleven, was last seen on June 13, 1986, walking alone in the area of Hawkins High School while wearing a hooded jacket. &#8221, That deadline represents three months between period 4&#8217, s summary and Eleven&#8217, s departure.

    It remains to be seen when those three weeks occur during or even before time five. We do, at least, have access to seven of the year &#8217, s eight show titles. And did n&#8217, t you know it, the name of show two seems to be very presenting. Per Netflix, that one is set to be called &#8220, The Vanishing of]REDACTED]. &#8221, It now seems very safe to conclude that that will get &#8220, The Vanishing of Jane Hopper&#8221, or &#8220, The Vanishing of Eleven. &#8221,

    The telephone number is the other thing to take note of on the flyer. Stranger Things has chosen to include what might potentially be a true British phone number with an precise main Indiana area code rather than the customary &#8220, 555, and#8221 route. Our calling to 765-303-2020 have yet to keep any berries. However, in the run-up to season 5, it’s also worth checking in on that often.

    Finally, the most crucial component of the lost flyer might not be the poster itself, but rather the Netflix social duplicate that comes with it. &#8220, Who’s *really * looking for Jane Hopper? &#8221, Netflix&#8217, s post on X ( which used to be Twitter but is now something dumber ) reads. Who is truly searching for Jane Hopper? One would suppose her friends and family, of training. However, if Eleven has vanished there&#8217, there is only one area where it would have logically gone: The Upside Down. And that, there is a man by the name of Vecna who will undoubtedly be looking for her.

    Den of Geek‘s first post Only Teased a Major Eleven Plot appeared after Stranger Things Season 5.

  • Stranger Things Creators’ Next Series Has a Very Stranger Things Premise (With a Twist)

    Stranger Things Creators’ Next Series Has a Very Stranger Things Premise (With a Twist)

    The fifth and final season of Stranger Things ‘ fifth and final season is getting closer to the ( still unrevealed ) 2025 release date, and its creators are beginning to reveal some information. The latest outside excursion from Stranger Things showrunners The Duffer Brothers, Matt and Ross, came at the tail end of” Next on Netflix”, a promotion ]… ]

    The first post On Den of Geek: Stranger Things Creators ‘ Next Series Has a Very Stranger Things Premise ( With a Twist ) appeared first.

    Though Stranger Things time 5 is set to debut at some point this month, details about the last year of Netflix&#8217, s sci-fi/horror trend have remained limited. In such a way, content-conscious people have turned to writing about future Duffer Brothers shows that have a faintly Stranger Things vibe.

    Following the Duffers &#8217, successful trip to Los Angeles for a Netflix event, however, the streamer has now begun its Stranger Things season 5 promotional journey in earnest. The show’s final gasp is represented by a wanted poster rather than a video or release date. Folks, it brings us no joy to record that Jane &#8220, Eleven&#8221, Hopper appears to be missing.

    This &#8220, MISSING TEEN&#8221, flyer is a rich words that reveals a lot more about Stranger Things time 5 than you might think. For instance, Eleven being M. I. A. is n&#8217, t only reflecting the state of affairs at the end of winter 4. If you recall, the final season of Stranger Things ended with the figures reunited in Hawkins and prepared to face the ultimate threat of Vecna and The Upside Down. In reality, the time &#8217, s last shot sees One standing closest to the cameras in an open area, battle-weary but still very much accounted for.

    cnx. command. push ( function ( ) {cnx ( {playerId:” 106e33c0-3911-473c-b599-b1426db57530″, }). render ( “0270c398a82f44f49c23c16122516796” ), }),

    According to the fan-compiled timeframe of the present &#8217, s cannon, the winter 4 episode takes place on March 29, 1986. In addition, this flyer claims that Jane Hopper, aka Eleven, was last seen on June 13, 1986, walking alone in the area of Hawkins High School while wearing a hooded jacket. &#8221, That day represents three months between winter 4&#8217, s summary and Eleven&#8217, s departure.

    It remains to be seen when those three times occur during or even before time five. We do, at least, have access to seven of the year &#8217, s eight show titles. And do n&#8217, t you know it, the name of show two seems to be very presenting. Per Netflix, that one is set to be called &#8220, The Vanishing of]REDACTED]. &#8221, It now seems very safe to conclude that that will get &#8220, The Vanishing of Jane Hopper&#8221, or &#8220, The Vanishing of Eleven. &#8221,

    The telephone number should also be noted on the flyer. Stranger Things chose to incorporate what might potentially become a true American phone number with a precise northern Indiana area code rather than the customary &#8220, 555, and#8221 route. Our calling to 765-303-2020 have yet to carry any fruits. However, that &#8217 is also worth checking on on sometimes in the lead up to year 5.

    Lastly, the missing flyer might not be on the banner itself, but rather in the accompanying Netflix social duplicate. &#8220, Who’s *really * looking for Jane Hopper? &#8221, Netflix&#8217, s post on X ( which used to be Twitter but is now something dumber ) reads. Who in the world is searching for Jane Hopper? One may suppose her friends and family, of course. However, The Upside Down is the only spot One could have logically end up if she has vanished there&#8217. And there is a man by the name of Vecna, who will undoubtedly be looking for her down there.

    The first post Only Teased a Major Eleven Plot in Season 5 of Stranger Things appeared on Den of Geek.

  • Squid Game Season 3 Release Date Confirmed, First Look Photos Tease Rebellion Aftermath

    Squid Game Season 3 Release Date Confirmed, First Look Photos Tease Rebellion Aftermath

    Winter 2 of the Squid Game has clues in this article. At the conclusion of the second season of the show, things ended on a very gloomy word for Squid Game candidates. Following in the footsteps of The Empire Strikes Back, the “empire” of very wealthy psychopaths led by The Front Man ( Lee Byung-hun ) […]…

    The first article Fish Game Season 3 Release Date Confirmed, Second Glance Photos Tease Rebellion Aftermath appeared on Den of Geek.

    Though Stranger Things time 5 is set to debut at some point this month, details about the last year of Netflix&#8217, s sci-fi/horror trend have remained limited. So much so that content-hungry people have turned to writing about future Duffer Brothers shows that have a faintly Stranger Things vibe.

    Following the Duffers &#8217, successful trip to Los Angeles for a Netflix event, however, the streamer has now begun its Stranger Things season 5 promotional journey in earnest. The show’s final hurrah’s first official trailer is a required poster, not a truck or release date. People, it brings us no pleasure to review that Jane &#8220, Eleven&#8221, Hopper appears to be missing.

    This &#8220, MISSING TEEN&#8221, flyer is a rich words that reveals a lot more about Stranger Things time 5 than you might think. For instance, Eleven being M. I. A. is n&#8217, t only reflecting the state of affairs at the end of winter 4. If you recall, the final season of Stranger Things ended with the heroes reunited in Hawkins and prepared to face the ultimate threat of Vecna and The Upside Down. In fact, the winter &#8217, s last shot sees One standing closest to the cameras in an open area, battle-weary but still very much accounted for.

    cnx. command. push ( function ( ) {cnx ( {playerId:” 106e33c0-3911-473c-b599-b1426db57530″, }). render ( “0270c398a82f44f49c23c16122516796” ), }),

    According to the fan-compiled timeframe of the present &#8217, s cannon, the winter 4 episode takes place on March 29, 1986. In addition, this banner claims that Jane Hopper, aka Eleven, was last seen on June 13, 1986, walking alone in the area of Hawkins High School while wearing a hooded jacket. &#8221, That deadline represents three months between period 4&#8217, s summary and Eleven&#8217, s departure.

    It remains to be seen when those three weeks occur in the framework of season 5 ( or perhaps even before time 5 ). We do, at least, have access to seven of the year &#8217, s eight show titles. And did n&#8217, t you know it, the name of show two seems to be very presenting. Per Netflix, that one is set to be called &#8220, The Vanishing of]REDACTED]. &#8221, It now seems very safe to conclude that that will get &#8220, The Vanishing of Jane Hopper&#8221, or &#8220, The Vanishing of Eleven. &#8221,

    The telephone number should also be noted on the banner. Stranger Things chose to incorporate what might potentially become a true American phone number with a precise northern Indiana area code rather than the customary &#8220, 555, and#8221 route. Our calling to 765-303-2020 have yet to keep any berries. However, in the run-up to season 5, it’s also worth checking in on that often.

    Finally, the most crucial component of the lost flyer might not be the poster itself, but rather the Netflix social duplicate that comes with it. &#8220, Who’s *really * looking for Jane Hopper? &#8221, Netflix&#8217, s post on X ( which used to be Twitter but is now something dumber ) reads. Who in the world is searching for Jane Hopper? One would suppose her friends and family, of course. However, The Upside Down is the only spot One could have logically end up if she has vanished there&#8217. And there is a man by the name of Vecna, who will undoubtedly be looking for her down there.

    The first article Really Teased a Major Eleven Plot in Season 5 of Stranger Things appeared on Den of Geek.

  • Netflix Frankenstein First Look Photo Fulfills a 50-Year Dream for Guillermo del Toro

    Netflix Frankenstein First Look Photo Fulfills a 50-Year Dream for Guillermo del Toro

    On the one hand, it’s a simple enough picture: Oscar Isaac, senior stage and film artist, stands before an audience of doctors and scientists. We can infer from the dress and untidy hair that Isaac’s Dr. Frankenstein lives in the 19th century ( so a little dissimilar from his literary counterpart ). But there’s also a]… ]

    The first article on Den of Geek was titled” Frankenstein First Glance Photo Fulfills a 50-Year Vision for Guillermo del Toro.”

    Though Stranger Things time 5 is set to debut at some point this month, details about the last year of Netflix&#8217, s sci-fi/horror trend have remained limited. In such a way, content-conscious people have turned to writing about future Duffer Brothers shows that have a faintly Stranger Things vibe.

    Following the Duffers &#8217, successful trip to Los Angeles for a Netflix event, however, the streamer has now begun its Stranger Things season 5 promotional journey in earnest. The show’s final hurrah’s first official trailer is a required poster, not a truck or release date. Folks, it brings us no joy to record that Jane &#8220, Eleven&#8221, Hopper appears to be missing.

    This &#8220, MISSING TEEN&#8221, flyer is a rich words that reveals a lot more about Stranger Things winter 5 than you might think. For instance, Eleven being M. I. A. is n&#8217, t only reflecting the state of affairs at the end of winter 4. If you recall, the final season of Stranger Things ended with the figures reunited in Hawkins and prepared to face the ultimate threat of Vecna and The Upside Down. In reality, the time &#8217, s last shot sees One standing closest to the cameras in an open area, battle-weary but still very much accounted for.

    cnx. command. push ( function ( ) {cnx ( {playerId:” 106e33c0-3911-473c-b599-b1426db57530″, }). render ( “0270c398a82f44f49c23c16122516796” ), }),

    According to the fan-compiled timeframe of the present &#8217, s cannon, the winter 4 episode takes place on March 29, 1986. In addition, this flyer claims that on June 13, 1986, Jane Hopper, alias One, was last seen &#8220, walking alone in the Hawkins High School. &#8221, That deadline represents three months between period 4&#8217, s summary and Eleven&#8217, s departure.

    It remains to be seen when those three weeks occur in the framework of period 5 ( or perhaps even before time 5 ). We do, at least, have access to seven of the year &#8217, s eight show titles. And do n&#8217, t you know it, the name of show two seems to be very presenting. Per Netflix, that one is set to be called &#8220, The Vanishing of]REDACTED]. &#8221, It now seems very safe to conclude that that will get &#8220, The Vanishing of Jane Hopper&#8221, or &#8220, The Vanishing of Eleven. &#8221,

    The telephone number is the other thing to take note of on the flyer. Stranger Things has chosen to include what might potentially be a true British phone number with an appropriate northern Indiana area code rather than the customary &#8220, 555&#8221, route. Our calling to 765-303-2020 have yet to carry any fruits. However, in the run-up to season 5, it’s also worth checking in on that sometimes.

    Finally, the most crucial component of the lost flyer might not be the poster itself, but rather the Netflix social copy that comes with it. &#8220, Who’s *really * looking for Jane Hopper? &#8221, Netflix&#8217, s post on X ( which used to be Twitter but is now something dumber ) reads. Who is truly searching for Jane Hopper? One may suppose her friends and family, of course. However, The Upside Down is the only place One could have conceivably ended up if she had vanished there. And that, there is a man by the name of Vecna who will undoubtedly be looking for her.

    The first article Den of Geek appeared in Stranger Points Season 5 Only Teased a Major Eleven Plotline.

  • Avengers: Doomsday Just Added a Major Returning Marvel Character

    Avengers: Doomsday Just Added a Major Returning Marvel Character

    Doctor Stephen Strange does have the ability to see 14, 000, 605 prospects, but his professional Benedict Cumberbatch can. Let’s take a few loose for being mistaken when he first stated that he would not be reprising his role as Doctor Strange for the future Avengers: Doomsday. That statement was later removed by Marvelbatch on the dark […]

    On Den of Geek, the first article Avengers: Doomsday Really Included a Major Returning Marvel Character appeared.

    Though Stranger Things time 5 is set to debut at some point this month, details about the last year of Netflix&#8217, s sci-fi/horror trend have remained limited. So much so that content-hungry people have turned to writing about future Duffer Brothers shows that have a faintly Stranger Things vibe.

    Following the Duffers &#8217, successful trip to Los Angeles for a Netflix event, however, the streamer has now begun its Stranger Things season 5 promotional journey in earnest. The show’s final gasp is represented by a wanted poster rather than a video or launch date. Folks, it brings us no joy to record that Jane &#8220, Eleven&#8221, Hopper appears to be missing.

    This &#8220, MISSING TEEN&#8221, flyer is a rich words that reveals a lot more about Stranger Things time 5 than you might think. For example, Eleven being M. I. A. is n&#8217, t only reflecting the state of affairs at the end of winter 4. If you recall, the final season of Stranger Things ended with the figures reunited in Hawkins and prepared to face the coming danger from Vecna and The Upside Down. In fact, the winter &#8217, s last shot sees One standing closest to the cameras in an open area, battle-weary but still very much accounted for.

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    According to the fan-compiled timeframe of the present &#8217, s cannon, the winter 4 episode takes place on March 29, 1986. In addition, this flyer claims that on June 13, 1986, Jane Hopper, alias One, was last seen &#8220, walking alone in the Hawkins High School. &#8221, That deadline represents three months between period 4&#8217, s summary and Eleven&#8217, s departure.

    It remains to be seen when those three times occur during or even before time five. We do, at least, have access to seven of the year &#8217, s eight show titles. And do n&#8217, t you know it, the name of show two seems to be very presenting. Per Netflix, that one is set to be called &#8220, The Vanishing of]REDACTED]. &#8221, It now seems very safe to conclude that that will get &#8220, The Vanishing of Jane Hopper&#8221, or &#8220, The Vanishing of Eleven. &#8221,

    The phone range should also be noted on the banner. Stranger Things chose to incorporate what might potentially become a true American phone number with a precise northern Indiana area code rather than the customary &#8220, 555, and#8221 route. Our calling to 765-303-2020 have yet to keep any fruits. However, that &#8217 is also worth checking on on sometimes in the lead up to year 5.

    Lastly, the missing flyer might not be on the banner itself, but rather in the accompanying Netflix social duplicate. &#8220, Who’s *really * looking for Jane Hopper? &#8221, Netflix&#8217, s post on X ( which used to be Twitter but is now something dumber ) reads. Who is truly searching for Jane Hopper? One would suppose her friends and family, of course. However, if Eleven has vanished there&#8217, there is only one area where it would have logically gone: The Upside Down. And there is a man by the name of Vecna, who will undoubtedly be looking for her down there.

    Den of Geek‘s first post Only Teased a Major Eleven Plot appeared after Stranger Things Season 5.